Farmington Auto Repair

5

Had my European car in the other day, asking for oil change, tire rotation and to check if alignment was needed. Andy drove me back to my office had the car done before noon, as promised and it runs well beyond my expectations. I am not a expert on autos, since the late sixties. Happy to have local company servicing my car and treating it with care and responsible end results.

5

Great and honest customer service, every time.

5

Great service by knowledgeable people. A comfortable waiting area is an added bonus!

5

This was my first time there and I had scheduled an appointment for a Pre-Purchase Inspection. I had a last minute scheduling delay and they let me push my appointment time back an hour with no problems at all! Everyone there was super friendly, the location is very nice and clean. The gentleman that assisted us took his time to explain everything they check and what the results were. I would definitely come back here if my car needs service in the future.

5

I had a very pleasant experience with this place. Staffs are friendly and services are great. I visited here 2 times, 1st time for changing my car's timing belt, 2nd time for replacing a blown fuse which caused fans to stop working properly. They provided me uber rides to get me to my office and offered detailed updates on my car's repairment, would definitely visit again for my car's maintaince.

Thank you, Harry! It's our pleasure to assist you with any vehicle needs!

- The Farmington Garage
5

Getting my oil changes at the Farmington Garage was a much better experience than any oil change I’ve had before. The staff is very friendly and the service is fast. The waiting room is very clean and kid-friendly if the little ones have to come along. I’d highly recommend them to anyone!

5

WOW! This is truly a great bunch! After taking multiple hits from several other dealerships, warranty companies and other undesirables of ILL REPUTE, The Farmington Garage brought my ride to life with a WARRANTY I can count on. Lessons to be learned here folks. 1. If you're buying a pre owned vehicle, get it inspected (preferably here), They wont screw you. 2. You get what you pay for. These prices aren't the cheapest BUT WORTH EVERY CENT! 3. Honesty is rare these days but you will find it here. THANK YOU

5

I bought a car in that was making an awful noise. I assumed that it was the serpentine belt. They took the belt off, checked the tensioners, then replaced the same belt!! My original belt was in perfect condition. I never would have known the difference. There was no charge!! Wow.. An honest garage! I will be bringing another car for shock and strut work.

2

All flash but no substance. I chose to go to the Farmington Garage based on their very high reviews. Unfortunately, I had less than a 5 star experience. This is the first car I’ve ever owned and the first time getting it serviced. I feel taken advantage of. I didn’t know how much things should cost and found out later that I grossly overpaid. For example, I was charged $173.90 for checking the engine light which could have been done for free at Auto Zone. I also paid for an annual inspection. They gave me a very clear typed list of all the things “wrong” with my car and they were explained to me in such a way that sounded like I needed those repairs (at unreasonable prices). Luckily, I took my car to get a second opinion of every item on the list. They did successfully repair the lock cylinder which fell in my door affecting the window. My only complaint would be a weird clicking when the window rolls down, but as long as it stays in place, that’s fine with me. Less than three weeks later, steam started coming out from under my hood. Turns out, I had a hole in the heater hose and lost all my coolent and the engine started to overheat. Nothing on the recommendation repair sheet indicated that this would be a problem, and the “annual inspection” supposedly checked the belt and hose conditions. Their presentation is amazing though. The lobby is absolutely beautiful. But I suspect that is where they spend all that extra money they charge. I really don’t care that they gave me a dry sugar cookie with their logo on it or any of the other “free amenities” since I paid for it hundreds of times over with their ridiculous prices. If someone were to ask me for a recommendation for a good place to take their car, I wouldn’t have a suggestion, but I can certainly tell them where not to take it!

4

Very prompt, organized and clear service. My only complaint is that the problem ended up being due to not enough oil in the engine and they had done the last oil change, so I feel they should have discounted the service as a result.

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