Farmington Auto Repair

5

So here's my story... my car started making a clicking sound... a loud clicking. I took it to Gabi Auto and they said they couldn't pinpoint the issue, sounds like engine is just dying. I then took it to Farmington Garage for a second opinion. My neighbor recommended them and what did I have to lose at this point. Not only did they take me under the car to show what was happening in a way i understood, James the owner went way above and beyond my expectations. His technicia...

Cool!

- The Farmington Garage
5

I recommend Farmington Garage for repairs and scheduled maintenance! I had been overpaying at Suburban Imports for too long and am SO happy I gave Farmington Garage a try. They took care of what was needed without trying to tack on hundreds of dollars in extras like the dealership. I'll be going back to Farmington Garage for all of my VW scheduled maintenance/ repairs.

It was great to meet you Erin. Look forward to seeing you soon!

- The Farmington Garage
5

I've used these folks for 3 differing appointments since 11/1/2016. First two were minor, but needed. The last one was for in excess of $1700 worth of needed work . They did all the legwork involved in contacting / getting approvals for the work that was covered under my Extended Vehicle Warranty Contract in lickety-split time. Transport 'to and fro' for the third visit was provided and was much appreciated. At every point where I had a question, Ben, the service writer 'had it covered'. I must also commend 'Gary C.', the technician whose name is all over the 3rd work order. One minor 'go back' was required, but the correction was completed in under 20 minutes while I waited, their [supplied] coffee in hand. " What's not to like ? ",...said the Satisfied Customer.........

5

I DO NOT LIKE MECHANIC SHOPS. They are dirty and smelly. They speak another language, lingo I don't understand. They try to upsell at every opportunity. They give me anxiety attacks. BUT that is so not the case at The Farmington Garage. WOW! What a beautiful facility! A fireplace? What! Leather furniture and a rug? What! Not to mention the people there are so kind, so friendly. I went in because my car was getting very loud. My dealership guy told me that I needed to find a shop that would cobble together an exhaust for me. I went to a place on Telegraph. They said they would call on Monday with a quote. Never called. Went the The Farmington Garage after I was in awe of their facility at the Halloween trick-or-treating event in downtown Farmington that weekend. They got it. They got me. They knew my car was old and that I would be getting rid of it within a year, so they were fine with cobbling together the exhaust for me and at a totally reasonable price. They didn't try to upsell (spell check keeps writing "upset" - how appropriate) me in any way. They took me under my car to show me what they would be doing and used words I understood. I just love this place. Who wouldn't!

5

FOUND MY DEALERSHIP ALTERNATIVE!! Was on my way to the Audi dealer when I stopped at the Farmington Garage...and I'm glad I did! Nice to have an alternative to the dealership close to home where I don't feel overcharged and in the dark about what's going on. Everyone here went above and beyond to help solve my car troubles and explained everything in a way even I could understand.

Thank you for the kind words Paul. It was a pleasure to meet you and your wife.

- The Farmington Garage
5

If you want high quality service and staff this is THE place to go... love them .!!!!!

5

Wow!!! Yes service, Yes great customer support, Yes amazing waiting area. It's like waking into a upbeat top of the line lounge. Get treated well here.

5

Top notch service with a really nice atmosphere. As you can see by the picture, the waiting area is really nice. They also provide refreshment and wifi free of charge. All of that is great, but what you really want are knowledgeable and honest technicians and service writers. As a former mechanic myself, I was pleasantly surprised. This is a place I can send my wife and not be worried she will be scammed. I will definitely be using them in the future.

5

Friendly, knowledgeable and honest. I love the waiting area. Refreshments and wifi are available at no cost. All that stuff is great, but what really counts is honest and knowledgeable technicians and service writers that you can trust. As a former mechanic myself, I really appreciated the service I received

5

Guys! Is there a way to give 10 stars? It's clean, beautiful, and modern. Talking to the owner and staff is like talking to old friends. I am so wildly impressed with this place that I feel like I need to find more excuses to go in. Yes, I said that about a small town garage. This is the first time in my 13 years of driving that I went somewhere other than a dealership for service, and my experience could not have been better. Definitely found my new place.

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