Farmington Auto Repair

5

WOW! This is truly a great bunch! After taking multiple hits from several other dealerships, warranty companies and other undesirables of ILL REPUTE, The Farmington Garage brought my ride to life with a WARRANTY I can count on. Lessons to be learned here folks. 1. If you're buying a pre owned vehicle, get it inspected (preferably here), They wont screw you. 2. You get what you pay for. These prices aren't the cheapest BUT WORTH EVERY CENT! 3. Honesty is rare these days but you will find it here. THANK YOU

5

I bought a car in that was making an awful noise. I assumed that it was the serpentine belt. They took the belt off, checked the tensioners, then replaced the same belt!! My original belt was in perfect condition. I never would have known the difference. There was no charge!! Wow.. An honest garage! I will be bringing another car for shock and strut work.

2

All flash but no substance. I chose to go to the Farmington Garage based on their very high reviews. Unfortunately, I had less than a 5 star experience. This is the first car I’ve ever owned and the first time getting it serviced. I feel taken advantage of. I didn’t know how much things should cost and found out later that I grossly overpaid. For example, I was charged $173.90 for checking the engine light which could have been done for free at Auto Zone. I also paid for an annual inspection. They gave me a very clear typed list of all the things “wrong” with my car and they were explained to me in such a way that sounded like I needed those repairs (at unreasonable prices). Luckily, I took my car to get a second opinion of every item on the list. They did successfully repair the lock cylinder which fell in my door affecting the window. My only complaint would be a weird clicking when the window rolls down, but as long as it stays in place, that’s fine with me. Less than three weeks later, steam started coming out from under my hood. Turns out, I had a hole in the heater hose and lost all my coolent and the engine started to overheat. Nothing on the recommendation repair sheet indicated that this would be a problem, and the “annual inspection” supposedly checked the belt and hose conditions. Their presentation is amazing though. The lobby is absolutely beautiful. But I suspect that is where they spend all that extra money they charge. I really don’t care that they gave me a dry sugar cookie with their logo on it or any of the other “free amenities” since I paid for it hundreds of times over with their ridiculous prices. If someone were to ask me for a recommendation for a good place to take their car, I wouldn’t have a suggestion, but I can certainly tell them where not to take it!

4

Very prompt, organized and clear service. My only complaint is that the problem ended up being due to not enough oil in the engine and they had done the last oil change, so I feel they should have discounted the service as a result.

5

A trust worthy place to get your car serviced. Very much satisfied.

5

Great service. The staff completed the repairs in a timely manner. They listen and gave.good advise.

5

Tony was very kind and courteous.He treated me with respect.The work was done well and in a timely matter.

1

This is the 2nd time I've had a bad experience here. I think it's the last time I'll stop in. The 1st bad experience was when one of the men made me feel like I didn't have a voice when I told him what was wrong with my car. This time the service was just bad. Lesson learned!

5

Came in to have work done on my truck and again I was very pleased with the service I receive from Nick. Provided me with a loaner, gave me a good deal on the work and had problem solved the same day and the custom cookie you get. Yummy !!

5

Farmington Garage stands behind there work Caitlin cares about her customers

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